It has been a month and a half and my car is running perfectly for a much more effective fix than Firestone was advising. Worked with me through the next few days to get the correct diagnostic, correct part, and quick turnaround. I even recorded audio of the Firestone employees with their advice and false recommendations.Įxcalibur went OUT OF THEIR WAY, drove to Firestone to be an advocate for me, ensure I was taken care of. I refused and got a tow truck to get my car to Excalibur. I threatened to call the cops and they still refused unless I signed a waiver releasing them of any pending lawsuits. Firestone refused to release my car because it was “unsafe to drive”. I saw Excalibur and they were willing to take a look at my car and advised me on what they thought. They quoted me 3,000 dollars for a part that did not match the description so looked at other shops that could help. They had their engineer “drive and verify” the problem with my car and deemed it “unsafe to drive”, even though I had driven my car there. The noise was startling so took car to Firestone near my house. My Ford Escape experienced some trouble with the brake sounds and had uneven tire pressure which was causing lots of upkeep. I waited until all of my repairs were done for a month before writing this review. Our ASE-certified mechanics will make sure you and your vehicle stop with confidence! We service cars and trucks, all makes and models, foreign and domestic. We’ll let you know which parts are failing, and our best brake repair recommendations. We will fully inspect your brake components. If you are experiencing any of these brake problems, bring your vehicle to Excalibur. Shaking: steering wheel shakes during braking.Vibration: brake pedal vibrates or pulses, even under normal braking conditions.Fluid: repeatedly need to add brake fluid.Grabbing brakes grab at the slightest touch to the pedal.Noise: squaking, screeching, grinding, or clicking noises when applying the brakes.Hard Pedal: must apply extreme pressure to the pedal before brakes engage.Low Pedal: brake pedal nearly touches the floor before engaging.Pulling: vehicle pulls to one side while braking.Dashboard Warning Light: Brake Service light is illuminated on your dashboard.The following signs and symptoms of brake problems require prompt attention: And don’t skimp on supplies: higher quality brake pads and shoes last longer. Want your brakes to last longer? Avoid hard stops. Avoid letting your brakes get to the “metal-to-metal” point, which usually means expensive rotor or drum replacement. Brake Maintenanceīrakes are a normal wear item for any car and eventually they’re going to need replacement. The resulting friction slows the vehicle and is relative to the amount of force applied at the brake pedal. This pressure flows through the hydraulic lines and hoses to the wheel cylinders and calipers, forcing the shoes against the drums (drum brakes) and the pads against the rotors (disc brakes). When you push the brake pedal, the force generates hydraulic pressure in the master cylinder. We perform complete brake diagnosis, brake repair and brake replacement services: If components need to be repaired or replaced, we’ll let you know exactly what, why, and how much it will cost to fix. We’ll fully inspect your vehicle’s braking system, and let you know what we find. If you’re worried about your brakes, bring your vehicle to Excalibur.
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